Kaimosi Friends University College has facilitated the training of over 50 heads of sections on ISO 9001:2015 Quality Management System with a view of strengthening effectiveness in service delivery.
The unit heads are expected to document quality service delivery standards, thus steering the implementation of the QMS, and aligning our operations with international best practices.
The three-day training was conducted by ACAL Consulting Services Ltd between June 9, and June 11, 2021.
Our Principal Prof. Ogodo M.J Nandi said the quest demonstrates “our commitment to improve our customer satisfaction and practice adherence to applicable statutory and regulatory requirements.”
QMS consists of written and controlled guidelines and procedures that form a foundation for all procedures, making them organized and predictable.